Susan Dumais is a Principal Researcher and manager of the Context,
Learning and User Experience for Search (CLUES) Group at Microsoft
Research. Prior to joining Microsoft Research, she was at Bellcore
and Bell Labs for many years, where she worked on Latent Semantic
Indexing (a statistical method for concept-based retrieval),
interfaces for combining search and navigation, and organizational
impacts of new technology. Her current research focuses on user
modeling and personalization, context and information retrieval,
temporal dynamics of information, interactive retrieval, and novel
evaluation methods. She has worked closely with several Microsoft
groups (Bing, Windows Desktop Search, SharePoint Portal Server, and
Office Online Help) on search-related innovations. Susan has
published more than 250 articles in the fields of information science,
human-computer interaction, and cognitive science, and holds several
patents on novel retrieval algorithms and interfaces. Susan is also
an adjunct professor in the Information School at the University of
Washington. She is Past-Chair of ACM's Special Interest Group in
Information Retrieval (SIGIR), and serves on several editorial boards,
technical program committees, and government panels. She was elected
to the CHI Academy in 2005, an ACM Fellow in 2006, received the Gerard
Salton Award from SIGIR for Lifetime Achievement in 2009, and was
elected to the National Academy of Engineering (NAE) in 2011.