- Be helpful to customer
- Tell cust. re problems, query may be fixed
- Exploit DB meta-data
- Isolate transactions
- Ship result to customer
- Be helpful to security off.
- Tell sec.off. re problems, sec.off. may contact cust.
- Exploit customer inform.
- Use history of usage
- Ship result to sec.off. with result description (source, cardinality)
Finding: the differences are greater
than we imagined initially
Agent System Differences DBA/SO
Gio Wiederhold TIHI Oct96 *